Privacy Policy

At Novu Wear, a brand under MBR Apparel Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

1. Information Collection

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order, create an account, or contact us.

1.2. Non-Personal Information: We may collect non-personal information, such as your browser type, IP address, and browsing activity, through cookies and other tracking technologies.

2. Use of Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, including sending order confirmations and shipping notifications.

2.2. Customer Service: We may use your information to respond to your inquiries, provide customer support, and improve our services.

2.3. Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services.

2.4. Analytics: We may use non-personal information for analytics purposes to improve our website's performance, user experience, and product offerings.

3. Information Sharing

3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, and marketing. These providers are obligated to protect your information and use it only for the services they provide.

3.2. Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

4.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4.2. While we strive to protect your information, we cannot guarantee the absolute security of data transmitted over the internet or stored electronically.

5. Cookies and Tracking Technologies

5.1. We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings.

6. Your Rights

6.1. You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time.

6.2. To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Novu Wear
Email: info@novuwear.ae
Phone: +971 42697735 

Thank you for choosing Novu Wear. Your privacy is important to us, and we are committed to protecting your personal information.