Terms & Conditions

Welcome to Novu Wear, a brand under MBR Apparel Group. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review these carefully before making any purchase.

1. General

1.1. These terms and conditions apply to all users of the Novu Wear website, including but not limited to B2B and B2C customers.

1.2. By using our website and purchasing our products, you agree to these terms and conditions in full.

2. Product Information

2.1. We strive to ensure that all product descriptions and prices are accurate and up to date. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions.

2.2. All products are subject to availability, and we reserve the right to limit the quantity of products we supply, supply only part of an order, or divide orders.

3. Orders and Payments

3.1. Orders can be placed through our website. Once an order is placed, you will receive a confirmation email.

3.2. Payment must be made at the time of ordering. We accept various forms of payment as specified on our website.

3.3. We reserve the right to refuse any order for any reason.

4. Shipping and Delivery

4.1. Shipping costs and delivery times vary depending on the destination and shipping method selected.

4.2. We aim to deliver products within the estimated time frames; however, delays may occur due to unforeseen circumstances.

4.3. Risk of loss and title for products pass to you upon delivery.

5. Returns and Exchanges

5.1. We accept returns and exchanges within a specified period as detailed in our Returns Policy.

5.2. Products must be returned in their original condition, unused, and with all tags attached.

5.3. Refunds will be processed using the original payment method.

6. Intellectual Property

6.1. All content on our website, including text, graphics, logos, and images, is the property of Novu Wear or its content suppliers and is protected by copyright laws.

6.2. You may not reproduce, distribute, or use any content from our website without our explicit permission.

7. Limitation of Liability

7.1. To the fullest extent permitted by law, Novu Wear shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website.

7.2. Our total liability to you for any claim arising out of or in connection with these terms and conditions shall not exceed the amount paid by you for the products in question.

8. Privacy

8.1. We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your information.

9. Governing Law

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.

9.2. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

10. Changes to Terms

10.1. We reserve the right to update or modify these terms and conditions at any time without prior notice.

10.2. Your continued use of the website following any changes constitutes acceptance of the new terms.

Contact Us

For any questions or concerns regarding these terms and conditions, please contact us at info@novuwear.ae